Counsel Culture Canada has their founding office in Douglasdale SE, Calgary.
3130 114 Ave SE, Calgary, AB T2Z 3V6
On the booking link, clients can choose from Virtual, in-person sessions or phone sessions. Tsuu’tina clients under case management and crisis can meet at our office, in a public space, or at the nation CFS building- this can be arranged directly with your clinician.
Currently, we do not work with couples however stay tuned this could be a possibility in the near future!
Absolutely not. While some individuals benefit from weekly counselling, others may find that monthly sessions better suit their needs, especially for ongoing maintenance and check-ins. The ideal frequency depends on several factors, including your therapeutic goals, time availability, and financial considerations. Therapy should be tailored to fit your unique circumstances.
Sessions can range from 50-90 minutes in length. Assessment appointments can range from 90 minute sessions to 4 hours.
See the Services page for more details.
In our first session, we’ll focus on understanding what brought you to counselling and identifying your goals. We’ll also discuss any relevant background information, current support systems, and pertinent healthcare details.
As counselling progresses, we’ll work together to explore the emotions, thoughts, and behaviours influencing your current experiences. This may include developing new coping strategies, shifting unhelpful thought patterns, and working through challenges that require problem-solving. Your goals will be revisited and adjusted as needed to ensure therapy continues to meet your needs.
Everyone’s journey with counselling is unique. Some people find that a short-term approach is enough to address specific challenges, while others may return during times of crisis or choose to engage in longer-term support.
You are the expert in your own life. Together, we’ll create a care plan tailored to your individual needs and long-term goals. Ultimately, you decide how long you’d like to continue with counselling—it’s entirely your choice and based on what feels most helpful for you.
What’s shared in counselling stays in counselling—with a few important exceptions. Your privacy is taken very seriously, and everything you share is kept confidential unless there is a legal or ethical obligation to break confidentiality for safety reasons.
If there is a risk of harm to yourself, to others, or to a child, we may be required to involve external supports. This could include, but is not limited to, contacting local police services, Alberta Health Services, or Child and Family Services.
These exceptions are in place to ensure your safety and the safety of others. If you have any questions or concerns about confidentiality, we’re always happy to discuss them with you.
At this time, we do not offer direct billing to any company other than Non Insured Health Benefits (NIHB). Insurance companies have different regulations regarding who can direct bill, and even within the same provider—such as Pacific Blue Cross—different plans may have different requirements.
Instead, we provide a detailed bill of service that you can submit to your benefits provider for reimbursement.
We encourage all prospective clients to connect with their insurance provider to confirm what is covered under their specific plan. Here are a few helpful questions to ask:
• What types of clinicians are covered?
(e.g., Psychologists, Social Workers, Canadian Certified Counsellors). Please note: Kellyanne is a Canadian Certified Counsellor and a Registered Clinical Counsellor. other team members are Registered Counselling Therapists
• What is the maximum coverage amount?
Is there a yearly or lifetime limit? Is there a per-session cap (e.g., 50% coverage up to $75 per session), or a general annual allowance (e.g., $3,000/year with no session limit)?
• When does my coverage renew or roll over?
• What happens if I use all my coverage but still need therapy?
Are there options for extended benefits or out-of-pocket care?
• If you need to cancel or reschedule more than 24 hours before your appointment, you may do so by emailing us at info@counselculturecanada.ca or by logging into your Jane online booking account. There is no fee for cancelling MORE than 24 hours before your appointment.
Cancellations LESS than 24 hours before your appointment and no-shows will be charged 50% cost of the appointment.